Terms of Service

Welcome to Nutvera. By accessing or using our website, placing an order, or purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. General

Nutvera operates this online store to provide customers with dry fruits, nuts, dates, seeds, healthy snacks, and other food products.

By using our website, you confirm that you are legally capable of entering into a purchase agreement and agree to comply with these Terms of Service.

2. Products & Product Information

We make every effort to ensure that product descriptions, images, prices, weights, and other information displayed on our website are accurate.

However, slight variations in product appearance, color, size, shape, or packaging may occur due to natural differences in food products and photography.

Product availability may change without prior notice.

3. Pricing

All product prices displayed on our website are subject to change without prior notice.

Nutvera reserves the right to correct pricing errors, product information errors, or other inaccuracies. If an order has been placed at an incorrect price due to an obvious error, we may contact the customer to confirm the order or cancel it.

Applicable delivery charges will be added to the order where required.

4. Orders

When you place an order through our website, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other required details.

Nutvera reserves the right to accept, decline, or cancel an order in certain circumstances, including:

• Product availability issues

• Incorrect or incomplete customer information

• Suspected fraudulent or unauthorized orders

• Pricing or technical errors

• Customer request for cancellation before dispatch

An order is considered confirmed once it has been successfully processed by Nutvera.

5. Cash on Delivery (COD)

For Cash on Delivery orders, customers are required to provide a valid and reachable phone number and accurate delivery address.

Customers are requested to remain available to receive their orders and cooperate with the courier for successful delivery.

Repeated refusal, false orders, incorrect contact information, or intentional non-acceptance of parcels may result in restrictions on future Cash on Delivery orders.

6. Delivery

We work with third-party courier services to deliver orders.

Delivery times provided on our website are estimates and may vary due to courier delays, weather conditions, public holidays, incorrect addresses, customer unavailability, or other circumstances beyond our control.

Nutvera is not responsible for delays caused by third-party courier services, although we will make reasonable efforts to assist customers in resolving delivery issues.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to the nature of our food products, returns are generally not accepted unless the product is damaged, incorrect, or there is another eligible issue.

Customers must report eligible issues within the time period specified in our Return & Refund Policy.

8. Product Use & Storage

Customers are responsible for storing products according to the applicable storage instructions provided on the product packaging or website.

Nutvera is not responsible for product deterioration caused by improper storage, exposure to excessive heat or moisture, or mishandling after delivery.

9. Website Content

All content available on the Nutvera website, including text, images, graphics, logos, product information, and other materials, is intended for general business and informational purposes.

You may not copy, reproduce, modify, distribute, or use Nutvera's content, branding, or materials without prior written permission.

10. Intellectual Property

The Nutvera name, logo, branding, website content, product images, designs, and other original materials are the property of Nutvera or are used with appropriate authorization.

Unauthorized use, reproduction, or distribution of these materials is prohibited.

11. Third-Party Services

Our website may use third-party services, including payment providers, courier companies, analytics services, and other service providers.

We are not responsible for interruptions, errors, delays, or failures caused directly by third-party services, but we will make reasonable efforts to assist customers where possible.

12. Limitation of Liability

Nutvera will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products to the extent permitted by applicable law.

Our responsibility regarding a purchased product will generally be limited to the remedies available under our Return & Refund Policy and applicable law.

13. Changes to These Terms

Nutvera reserves the right to update or modify these Terms of Service at any time.

Any changes will become effective when the updated version is published on our website.

Customers are encouraged to review this page periodically.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us through our official customer support channels.

Nutvera
Website: nutvera.store
Email: nutverastore7@gmail.com
WhatsApp: 0324816109

Last Updated: June 2026